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Job Description
-Interact with customers and service all transactional requirements.
-Process applications for opening Labor Accounts.
-Service standards as defined to be adhered at all times.
-Ensure accuracy of the information provided to customers, request support from Team Leader if required.
-Keep customer information confidentiality.
-Suggest to the customer after finishing the transaction on usage of Mobile application, On-line Banking & other services.
-Fast response and process to financial and non-financial.
-Communicate customer's suggestions/comments clearly to the Team Leader/Supervisor.
Skills
- Communicating with Impact
- Planning and Organizing
- Efficiency & Effectiveness
- Quality Improvement